A map of the slow loop — lead-qualify chat at Beaver Creek
Beaver Creek is where lead-qualify chat runs into chat that cannot book, and Nottingham Park is usually the other pressure the same week, so chatbots trained on this property and this town, not a generic FAQ only helps if it is aimed at that collision.
The system that matches the desk — a town-aware answer set for lead-qualify chat
What we would actually ship is a town-aware answer set aimed at lead-qualify chat, then a bot on your real hours only if web-chat agents is still burning, with Avon Station as the check that the system can describe a real place.
The mix of visitors and residents — lead-qualify chat between Beaver Creek and Village at Avon
Winter and summer do not share a staffing picture at Beaver Creek, so lead-qualify chat has to turn down when the calendar turns down while chat that cannot book usually spikes in the opposite month at Nottingham Park.
Avon Station can show chat that cannot book in Avon without us pretending to occupy Beaver Creek as a shopfront from the Eagle County home base.
Acceptance is local when lead-qualify chat no longer produces chat that cannot book at Beaver Creek and someone at Nottingham Park can explain a town-aware answer set without calling us.
A no-pitch conversation before any proposal, scoped from the stack
A short call can decide fit, we would rather decline than overbuild, write the constraint in a few lines, name the season that actually hurts.